Fortigate tunnel is up ignoring connect event. Please ensure your nomination includes a solution within the reply. 1 ignoring unauthenticated notify payload (NO_PROPOSAL_CHOSEN) packet lacks expected payload . I see incoming log but outgoing log is 0. Go to Log & Report > VPN Events. You might want to cross check firewall policies on Fortigate, there should be following two polices configured: Iam trying to setup IPSEC VPN between two office, both offices are running the same FG-60, one with OS ver 2. ; From the VPN Name dropdown list, select the desired VPN tunnel. FortiManager. This will monitor a second tunnel and create a backup if the monitored VPN is down. Threat feeds. I'm pretty much having the same issue, FGT50E to Cisco router (VPN GW, crypto maps, NOT VTI). 9 via IPsec VPN. FortiGate v7. The two firewalls are geographically separated but are on the same ISP, same type of "datacenter" fiber service, same municipal area. 0/24 behind cisco router the tunnel is up and I can ping 10. Automation stitches. By default, logged events include tunnel-up and tunnel-down status events. Same setup as the others. Logs source from Memory do not have time frame filters. 39424 - LOG_ID_EVENT_SSL_VPN_USER_TUNNEL_UP. I created an IPsec tunnel between the two of them . the possible reasons that the IPsec tunnel via ikev2 fails, usually, this issue happens when the third-party device is acting as a responder in the IPsec tunnel. In FortiClient, go to the Remote Access tab. when I debug the out of IPse Hi , You can try with DPD settings , see If it is helps. It’s connected to a sophos xg firewall. The vpn is showing up. This section provides some IPsec log samples. Phase2 selector: Make sure the respective source and destination ip is present in phase2 selector configured on the If I log into the corresponding FGT or our FGT (other end of the tunnel) and use the web gui or cli to make it bring up the tunnel again it come up at once and without any issues. Tunnel Named Broadband Created under port5 . Below is a list of steps to aid in troubleshooting the issue: 1. Message ID: 39424 Message Description: LOG_ID_EVENT_SSL_VPN_USER_TUNNEL_UP Message Meaning: SSL VPN tunnel up Type: Event Category: vpn Severity: Information Or I want some feedback of someone who build VPN with Fortigate and stormshield using VTI as gateway. ScopeFortiGate. This makes the remote FortiGate the initiator and the local FortiGate becomes the responder. I tried the Bring up button in the IPsec Monitor and with CLI both do not bring them back up. IPsec phase2 tunnel up. 8 the other with OS ver3. Otherwise, termination of existing tunnel disconnects all communication with the remote fortigate 80e. I can see the tunnel with get vpn ipsec tunnel details : FortiGate-40F # get vpn ipsec What I'm seeing under VPN logs when a user tries to connect is "Action: tunnel-up - Reason: login successfully", and a few minutes after I'm getting this "Action: tunnel-down - fortigate 60E remote access VPN tunnel not coming up. Sincerely. Endpoint/Identity connectors. 1 from site A but I cant ping any ip inside 10. Check the logs to determine whether the failure is in Phase 1 or Phase 2. ; Enable Auto Connect. I have static route added on fortigate. logid="0101037139" type="event" subtype="vpn" level="notice" vd="root" eventtime=1544132604 logdesc="IPsec phase 2 status changed" When validating the IKE debug logs for the secondary tunnel, the message 'ignoring IKEv2 request, primary is still active' will appear. Pings fail. Also, confirm that the security associations Tunnel will be "up" as long as the IKE control plane (UDP/500 assuming no NAT) on both sides reaches agreement, and occasionally send and reply to dead-peer-detection messages. For the RP-VPN, the debug says- Sac - RP-VPN: no suitable IKE_SA, queuing CHILD_SA request and initiating IKE_SA negotiation. The 200A is set up to utilize two seperate WAN connections and the 60AM is using a single WAN connection. Check the encapsulation setting: tunnel-mode or transport-mode. This article explains the scenario where IPSec Tunnel is up and traffic seems to be leaving FortiGate Azure but it is not reaching the remote end. Trying to bring up VPN from the forticlient on my phone to the firewall which is on version 7. I forget that I have to allow my local device to actually send the IPsec traffic before it can bring the tunnel up. FortiIsolator. The partner is using a Cisco ASA. Firmware v. Tunnel is up 24/7, i can ping Branch's Lan to HQ's Lan without problems(Pcs, FG, Routers, wireless point,etc. diag vpn tunnel up <phase2 name> diag vpn tunnel down <phase2 name> Example : diag vpn tunnel up VPN-2 --> VPN-2 is the phase-2 tunnel Otherwise, termination of existing tunnel disconnects all communication with the remote fortigate 80e. 101. In the example below, phase2 name is 'VPN-2'. By default, logged events include tunnel-up and tunnel-down status Why does my SSL VPN tunnel keep disconnecting without 'Preferred DTLS tunnel' enabled? lower_intelligence FS1024 to FS148 designated to disabled, disabled to designated. I created a Firewall policy (" accept I am attempting to connect two FGT-60F firewalls running 6. Staff TLS_FBR:IPSEC_TLS_FBR: tunnel is up, ignoring connect event 2024-07-03 12:19:22. Not all Nominate a Forum Post for Knowledge Article Creation. when i try to ping from one FG private LAN to the other lan, even the Private ip of the remote FG it self, i got no responce i tried to trace the other side private ip, but i got time out when i reach my FG in the trace operation. ) and HQ's Lan to Branch's Lan(FG, Routers, wireless point, printers etc ok but no PC's) I have a fortigate on v6. I must Delete the tunnel on both devices and create again new tunnel. I tried to add a 3rd 60-adsl vpn today. More accurate results require logs with action=tunnel- stats, which is used in generating reports on the FortiAnalyzer (rather than the tunnel-up and tunnel-down event logs). Tunnel is up (regarding to the " Monitor => IPSec section) - as seen in the attached screenshot of the Log in the GUI section. Check the logs to determine whether the Windows started up but tunnel did not come up. All event log subtypes are available from the event log subtype dropdown list on the Log & Report > Events page. All traffic is traversing normally, however when I look at Network->Interfaces, one locations Tunnel Interface Link Status is showing down. As a result, the secondary FortiGate might end up with the primary's serial number in its local certificate instead of its own. that means your phase 1 & 2 parameter match with your peer that y tunnel is up. 2. 6. I check my Internet connection is ok. I configured and tested using build 318. Replace <phase1 name> and <phase2 name> with the actual phase1 and phase2 name respectively. FortiInsight. All forum topics; Previous Topic; Next Topic; 5 REPLIES 5. 3 on both fortigates. Logs sourced from the Disk have the time frame options of 5 minutes, 1 hour, 24 hours, 7 days, or None. I think the phase 1 is ok, the problem is with phase2. Other events, by default, will appear in the FortiAnalyzer report as “No Data Available”. In the screenshot above, a tunnel named 'Broadband' created under port5 was not visible under Network -> Interface. I upgraded all 3 units to build 400 and existing vpn' s still seem to work. 2 . FortiGate Cloud / FDN communication through an explicit proxy Objects Address group exclusions Ignoring the AUTH TLS command SSH traffic file scanning Overrides Web rating override Web profile override Custom signatures Viewing event logs. Hello, "ignoring ike request, no policy configured" usually suggests firewall policy missing for Virtual IPSEC interface. 0/24 from Tunnel Named Broadband Created under port5 was not visible under interface . It's working well HQ and Branch are connected. diagnose debug enable. FortiMonitor. 1 Hi, We are currently trying to establish a site to site VPN with a partner. The FortiGate unit provides a mechanism called Dead Peer Detection (DPD), sometimes referred to as gateway detection or ping server, to prevent this situation and to re-establish IKE negotiations automatically before a connection times out Dedicated tunnel ID for IPsec tunnels 7. Labels: Labels: FortiGate; IPsec; 181 0 Kudos Reply. The vpn tunnel comes up but I can' t pass any traffic. Clicking on a peak in the line chart will display the specific event count for the selected severity level. Does the This section provides some IPsec log samples. I have checked, re-check, triple-ch You might have a look into the "set monitor <phase1name>" setting in phase1. I have 3 sites, each with a Fortigate 100D and each with a IPSec Tunnel to the other 2 locations. Public and private SDN connectors. 10. Check that the encryption and authentication settings match those on the Cisco device. 1 from site B and can ping 10. FortiNAC. The IPsec kernel now uses dedicated tunnel IDs as identifiers for each tunnel. I have on both firewalls the policy enabled for vpn to lan and lan to vpn. FortiNDR (on-premise) ike 0:Bancomer: connection expiring due to phase1 down ike 0:Bancomer: deleting ike 0:Bancomer: flushing ike 0:Bancomer: flushed ike 0:Bancomer: deleted You can ignore this message. These are both marked as Unfortunately, the connection does not work (phase1 is down according to GUI), so I need to debug it. If trying to generate any type of traffic, the tunnel goes down and then up again. I've two FortiGate firewalls (200E,40F0). Now that's my second step in building an IPsec tunnel on a FortiGate. after some days tunnel goes down and never back again. . This means that your phase 1 settings do not match both devices. 675418 HTTP connection coalescing and concurrent multiplexing for explicit proxy Secure explicit proxy NEW Explicit proxy logging NEW Policy-based IPsec tunnel FortiGate-to-third-party IKEv2 IPsec site-to-site VPN to an AWS VPN gateway IPsec VPN to Azure with virtual network gateway Set up FortiToken multi-factor authentication Connecting from FortiClient with FortiToken FortiGate. Routes are linked to the tunnels by the tunnel IDs, replacing the need to have a route tree in the IPsec tunnel list for selecting tunnels by next hop when net-device is disabled. I have a fortigate on v6. Solution In IKEv2, IKE AUTH (authentication) takes place after the SA_INIT exchange, initiator sending an AUTH message to Check the Internet connection. The tunnel shows as up but there is no complete connectivity. 7. Quint021. 2. 8. Solution: The HA secondary unit may incorrectly synchronize its local certificate with the primary unit's local certificate during the HA synchronization process. but packet wil nt travel inside the tunnel it will travel over Internet that means something missing in routing or NAT. 1 Hi, Everyone. The time frame available is dependent on the source: Logs sourced from FortiAnalyzer, FortiGate Cloud, and FortiAnalyzer Cloud have the same time frame options as FortiView (5 minutes, 1 hour, 24 hours, or 7 days). I did run all the debug commands, and looks like the "timeout" message is more a symptom of a "stuck in Phase 1" problem. FortiHypervisor. Costs less resources and keeps the table more tidy as no unused tunnels appear as 'up'. Even when the primary ISP is offline at the customer's end and the tunnel is established through the backup ISP, the status of the primary tunnel remains up on the Fortigate. Connecting to the VPN tunnel in FortiClient To connect to the VPN tunnel in FortiClient:. To check if the tunnel is up via CLI, the following command can be used: diagnose vpn tunnel list . 5. I would like to have some help, i have set up a IPsec Tunnel VPN Site-to-Site between 2 Fortigate. IPsec tunnel does not come up. On the FortiGate I'm on (or the remote one if it's Dialup) create In our example, we have two interfaces Internet_A (port1) and Internet_B(port5) on which we have configured IPsec tunnels Branch-HQ-A and Branch-HQ-B respectively. It looks like you have two different issues going on. Setting up FortiGate for management access Completing the FortiGate Setup wizard Configuring basic settings Enforcing security posture tag match before dial-up IPsec VPN connection NEW Phase 2 configuration VPN security policies Select the VPN Tunnel, in this example, Branch1/Branch2. In our example, we have two interfaces Internet_A (port1) and Internet_B(port5) on which we have configured IPsec tunnels Branch-HQ-A and Branch-HQ-B respectively. I can’t ping. He sent us the configuration parameters which we configured, but the VPN tunnel is still not coming up. show tracert in one system and check . Set up the commands to output the VPN handshaking. I hope someone can help me. I suspect the issue lies with the tunnel configuration rather than the routing. The output of the debug will look like this: By default, FortiGate will only negotiate and try to bring up Phase2 tunnel when 'interesting' traffic is matched to an IPSec policy. Have the remote FortiGate initiate the VPN connection in the web-based manager by going to VPN > Monitor and selecting Bring up. is 01-28006-0119-20041022, I used this article to setup IPsec VPN on both unit, but after that how do I bring up the tunnel, I have used Forticlient Hi, I'm trying to connect Mikrotik with Fortigate using Gre over Ipsec but I'm stuck already on Ipsec Phase 1 exchange, maybe could anyone help me? Fortigate config: config vpn ipsec phase1-interface edit "ipsec_p1" set interface "port16" set ike-version 2 set local-gw FGT_WAN set keylife 3600 set peertype any set net-device disable Dear all, first of all thanks for taking your time to give me a hint on the following issue: Fortigate 80C <=> Astaro for IPsec tunnel. Phase 1 and 2 are up on the Fortigate side, but the Palo Alto only reports a partial Phase 1 SA. In situations where an IPSec tunnel is needed to be up already before traffic passes through a policy, auto-negotiation must be enabled under phase2 settings of IPsec VPN tunnel. Nominate to Knowledge Base. (one Given that the tunnel is up, I would start with some diagnostics on each end. The VPN is a cookie-cutter configuration (custom, IKE-1, AES256-SHA256-DH19 on both phases) that's HTTP connection coalescing and concurrent multiplexing for explicit proxy Policy-based IPsec tunnel FortiGate-to-third-party IKEv2 IPsec site-to-site VPN to an AWS VPN gateway IPsec VPN to Azure with virtual network gateway Set up FortiToken multi-factor authentication Connecting from FortiClient with FortiToken SSL VPN tunnel mode SSL VPN full tunnel for remote user 39424 - LOG_ID_EVENT_SSL_VPN_USER_TUNNEL_UP. 0, I followed the article titled Gateway to Gateway IPSec VPN Example, Doc No. Build both ends of the tunnel. The behavior seen is the tunnel being up in GUI, as seen on the FortiGate side, but there is no traffic going through. After you have configured the IPsec tunnels, go to VPN > IPsec Tunnels to verify the IPsec tunnels. FortiNAC-F. Support Forum UAT_T1:UAT_T1: using existing connection ike 0:UAT_T1: connect event ignored by L3 HA secondary ike 0:UAT_T1:UAT_T1: IPsec SA <- FortiGate responds (with no complaints logged in the debugs)-> client sends an informational message back (not normal) <- FortiGate tries to retransmit its first reply two more times, then gives up The client most likely doesn't like something, and probably tries to say as much in the informational message. A Logs tab that displays individual, detailed log views for event type. This connection is up and running. Try initiating a ping from an end station one network and do a packet sniff in each Fortigate: diag The tunnel would be up and active IF the first packet is sent from the Fortigate firewall not Cisco router, otherwise, the tunnel won’t be up. Solution: To bring up/down individual phase-2 in the CLI. It does not work if I Bring Down the tunnel and then Bring Up under VPN->IPSEC->Monitor because the remote peer becomes the Initiator. Configuring the Security Fabric with SAML. A Summary tab that displays the top five most frequent events in each type of event log and a line chart to show aggregated events by each severity level. I originally configured the HQ connection to point to the DynDNS address of the remote site, I am unable to reconfigure this connection to a fixed IP. Hi, I'm trying to connect Mikrotik with Fortigate using Gre over Ipsec but I'm stuck already on Ipsec Phase 1 exchange, maybe could anyone help me? Fortigate config: config vpn ipsec phase1-interface edit "ipsec_p1" set interface "port16" set ike-version 2 set local-gw F Unfortunately, the connection does not work (phase1 is down according to GUI), so I need to debug it. Use the FortiGate VPN Monitor page to see whether the IPsec tunnel is up or can be brought up. can u share some configuration here after that i will give u some solution This article discusses when FortiGate Session Life Support Protocol (FGSP) is enabled on FortiGate to sync sessions/IPsec tunnels up with another Fort Browse Fortinet Community. Nominating a forum post submits a request to create a new Knowledge Article based on the forum post topic. The two firewalls are geographically separated but Using the Security Fabric. Security rating. I have setup ipsec vpn. To learn how to configure IPsec tunnels, refer to the IPsec VPNs section. Scope: FortiGate. 1. In this example, enable Allow traffic to be initiated from the remote site. 6. The commands are: diagnose debug app ike 63. Help Sign In Forums. Phase 1 shows success and thats it. I recently updated my Fortigate 100D devices to 5. What is the best way to troubleshoot? The doc just show troubleshooting the tunnel which is all ok. The Log & Report > System Events page includes:. If you confirmed that FortiClient received the Remote access profile updates from EMS and that you can establish the tunnel manually, Verify VPN connection configuration: Make sure that the VPN connection includes a static route for the on-premises network in your FortiGate VM. 0. in othre words, the first packet 1. Message ID: 39424 Message Description: LOG_ID_EVENT_SSL_VPN_USER_TUNNEL_UP Message Meaning: SSL VPN tunnel up Type: Event Category: vpn Severity: Information see you said your tunnel is up. I am trying to set up so that there is a semi-redundant connection so that if either of the WAN connections at the 200A goes down, the tunnel will stay up. 0/24 behind fortigate site B: 10. ; From the Client Certificate dropdown list, select the newly installed certificate. FortiMail. 0/24 form site B or network 10. Message ID: 39424 Message Description: LOG_ID_EVENT_SSL_VPN_USER_TUNNEL_UP Message Meaning: SSL VPN tunnel up Type: Event Category: vpn Severity: Information Unfortunately, this is not working for me. The workaround is to create a dummy IPSec tunnel so that the previous tunnel will be visible in the GUI. Sending tunnel statistics to FortiAnalyzer. Select the Log location. Ensure that the admin I am using route based policies, one end is 200A the other is a 60AM wifi. Understanding VPN related logs. FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic. ; Click Connect to establish connection to this VPN tunnel for the first To clarify: the tunnel only comes up if I Bring Down the VPN INTERFACE and then Bring Up System->Network->Interface->Port1. Here' s the logs from the fortigate: i have site to site VPN connection, with static ip in one, and dynamic ip in the other, also the tunnel is up and running. FortiGuard. Run the below command to find out errors/logs associated with the firewall/interface. FortiOS Log Message Reference Introduction Before you begin What's new Log types and subtypes Dears; After configure site to site vpn between Fortigate 60D firewall and Cisco router , site A : 10. This error occurs when a monitor is This article concerns the issue where VPN phase 1 is not coming up for a route based VPN and the debug logs are showing the message: ignoring request to establish IPsec Both tunnels when down and now i cant get them to come back up. IPsec phase1 negotiating logid="0101037127" type="event" subtype="vpn" level="notice" vd="root" eventtime=1544132571 logdesc="Progress IPsec phase 1" msg="progress IPsec phase 1" action="negotiate" remip=11. Technical Tip: FortiGate Hub with multiple IPSec Dial-up phase1 using IKEv2 and PSK authentication; Technical Tip : How to configure multiple VPN tunnels from the same ISP to the same remote peer ISP. Solution: I am attempting to connect two FGT-60F firewalls running 6. Technical Tip: IPSec dial-up full FortiGate Cloud. Debug and packet capture shows PH1 negotiation traffic leaving the FGT, and we only get an IKE informational message back, nothing else, no additional proposals, nothing.